Casey from SWISCO responded:
November 17, 2020
Hello, thanks for writing in. The stamp on the metal channel denotes the spring strength. Unfortunately the only other way to determine the correct option without the actual stamp is to weigh the window. I'm sorry I couldn't be of greater assistance. |
Casey from SWISCO responded:
December 2, 2020
Great! Since you said you need the Series 350 and its 25", then the part number would be S350-25. If your window is 16 pounds, then you will want to select the stamp option "2430". |
Casey from SWISCO responded:
December 2, 2020
If you need assistance identifying the correct series, you will need to upload some pictures of your part. I will particularly need to see the plastic attachments at either end of the metal channel, preferably from above with the open side of the channel, where the spring is revealed, facing up. Thanks! |