KK window crank

A home owner from Cumming, Ga says:
July 1, 2020
Our KK window crank broke off and need to replace the star inside the handle. Do we need to replace the whole crank mechanism?
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Casey from SWISCO responded:
July 6, 2020

Hello,

If the only damaged part is the handle itself, you may be able to replace the handle with our 39-114L as long as the worm gear that it installs on measures 11/32" in diameter. Take a look and see if this could work for you. Thanks for posting!
A home owner from Cumming, Ga says:
July 6, 2020
Casey,

Thanks for responding! Actually the worm gear is the part that is broken. The handle itself is fine.
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Casey from SWISCO responded:
July 6, 2020

In that case, you will need to replace the entire operator but you can reuse the handle. To identify the correct replacement, we'll need to see a photo with the window open so that the arms that move the sash in and out are visible. Thank you!
A home owner from Cumming, Ga says:
July 6, 2020
Attached is a photo and hopefully this will help to identify the part I need to replace. Thanks!
Thumbnail of the uploaded file named B8116270-52A6-4B12-9E46-C1643C838718.jpeg
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Casey from SWISCO responded:
July 7, 2020

Great. Take a look at our 39-031 Entrygard operator and see how the dimensions compare to yours. 
Crank Handle, 11/32"
Crank Handle, 11/32"
39-114L
$4.42
Truth Folding Crank Handle, 11/32"
Truth Folding Crank Handle, 11/32"
39-205
$11.70
EntryGard Dual Arm Operator
EntryGard Dual Arm Operator
39-031
$29.70
EntryGard Dual Arm Operator
EntryGard Dual Arm Operator
39-032
$29.70
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