Kas Kel window crank

A handy person from Peabody, Ma says:
August 14, 2021
I can open my window but it will not close. Gears seem stripped, Feels like it "slips". Since I can use the crank to open window I do not want to remove. I take screen off and pull window to close.
Thumbnail of the uploaded file named window crank #1.jpg
Thumbnail of the uploaded file named Window crank #2.jpg
Profile picture of Casey
Casey from SWISCO responded:
August 18, 2021

Hello,

Take a look and compare our 39-187 and 39-188 operators to your original assembly. Thank you!
Sash Dyad Crank, 5"
Sash Dyad Crank, 5"
39-187
$37.10
Sash Dyad Crank, 5"
Sash Dyad Crank, 5"
39-188
$37.10
Connecting a casement window operator to stud bracket
Connecting a casement window operator to stud bracket
VIDEO
WATCH >
Anatomy of a casement window
Anatomy of a casement window
VIDEO
WATCH >
How to identify casement and awning operators
How to identify casement and awning operators
GUIDE
READ >
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)
Current wait time is 3-4 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at (888) 991-1929 or at help@swisco.com.