Keller window replacement parts

A handy person from Englewood, Florida says:
January 1, 2012
We have Keller windows in our Florida home. Several of the windows are missing a small black window guide/track that keep the window in position. How can I get those replacement parts?
A customer submitted photo of a window guide.
Profile picture of Paul
Paul from SWISCO responded:
January 10, 2012
Thank you for posting in our discussion board. Unfortunately, your image is a little blurry, and I'm having a hard time making out what it is you will need to replace. If at all possible, can you please upload a new picture, perhaps from a different angle? i apologize for the inconvenience
A quick learner from Florida says:
January 11, 2012
this window guide is very small and attaches to the window edge as a guide to raise and lower the window. Without the guide the window gets off center making it very difficult to raise the window.
A customer submitted photo of a window guide.
Profile picture of Paul
Paul from SWISCO responded:
January 12, 2012
Thank you for the additional picture. Have you seen our 67-002 Screw-on Face Guide? It looks similar to what your hardware. Please compare their dimensions. Do you think it will work for you?
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