It looks like I ordered the wrong size door hanger. The wheel of this replacement closet
door hanger is too small. Everything else looks fine.
See attached picture of the hanger I need to replace.
Will you find the correct one for me and ship it?
Actually, I could use two of them. You can update the order if that will
work.
5 Replies
Paul from SWISCO
Jun 17, 2015 9:16 am
Thank you for posting. Can you please confirm the diameter of the wheel you need? It's difficult to make out. Thanks!
Handy Person from Nashua, NH
Jun 21, 2015 12:10 pm
well, it seems to be a very odd size. 31/32 inch. So I suppose it was a 1-inch wheel before wearing down
Dave Sr. from SWISCO
Jun 23, 2015 9:26 am
Hey, thanks for clarifying. I'm not sure why, but it seems that the manufacturer of these closet door systems all changed over to a smaller roller. I don't think yours is made anymore. I would suggest replacing the complete track system with the newer style, like our 23-501 Stanley track kit. Would that work for you?
Home Owner from New Hampshire
Jun 24, 2015 11:27 am
Thanks for info. I'll try using the smaller wheel first. If I need a full replacement system, I'll look at the system you suggest.
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