Patio slider door has thumb latch, on inside, and keyed mechanism on outside...both need to be replaced, key lock has broken shaft that turns and unlocks door, age of door related.
My question is....I never use key lock as door is on a non accessible deck, second story level, so what can you advise..I would like to replace whole door mechanism but not the key lock. Is there a part, like a metal plate that could go over hole where the key lock goes in to?
If I need the whole pkg please let me know. Do you want me to send a picture.
I know how to send pictures, but only by email or messenger..
Thank you, Jeanne
Key lock is broken on my patio slider
Home Owner from Scio, ohio
Jul 6, 2019 11:07 am
4 Replies
Casey from SWISCO
Jul 10, 2019 9:25 am
Yes, Jeanne, I believe it would be best for you to send photos. You can email your photos to help@swisco.com. Just be sure to include your reference number in the email, D144396. Thank you.
Home Owner from Scio, ohio
Jul 10, 2019 12:23 pm
Photos
3 user uploaded images
Dave Sr. from SWISCO
Jul 10, 2019 12:55 pm
Thank you for the photos. It looks like you had an Andersen latch that broke. Take a look and see if the 82-043 will work in its place.
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