Kinco Window Channel Balance Replacement 2830 Stamp

A quick learner from Jacksonville, FL says:
March 23, 2021
Swiso, I think I need the 351 series vs the 390 series. The Shoe is different by 1/8". The Shoe and Top guide do NOT have wings (385 series). The measurement for the Top guide 1 1/4" H x 1/2" D x 1/2". the Top guide has 1 screw in the bottom section of part, no other holes.
The metal part of the Channel Balance = 29" and stamp on Metal is 2830.

I also need the Top Window sash. The Sash has 1 screw hole in lower section. The approximate dimensions is 1 1/2" Height or Length of part. Then looking down at the Top of sash the dimensions are 13/16" L or 7/8" x 1/2" W

I have a lot more pictures if you need them.

Thank You for Your help.
Laura
Thumbnail of the uploaded file named 20210322_162106.jpg
Thumbnail of the uploaded file named 20210322_162344.jpg
Thumbnail of the uploaded file named 20210322_162420.jpg
Thumbnail of the uploaded file named 20210322_162813.jpg
A quick learner from Jacksonville, FL says:
March 23, 2021
Correction on Top guide has NO screw holes, it's a rivet. Sorry about that.
L
A quick learner from Jacksonville, FL says:
March 23, 2021
Top Sash looks like part # 18-127 but I don't have a tape measure to 1/32". I'm getting ~ 13/16' for the top. Other measurements are the same as your part picture.
See Photo, Thank You for Your help.
Sorry for additional messages but couldn't upload more photos.
Best Regards,
Laura
Thumbnail of the uploaded file named 20210323_125233.jpg
Thumbnail of the uploaded file named 20210323_125345.jpg
Thumbnail of the uploaded file named 20210323_125623.jpg
A quick learner from Jacksonville, FL says:
March 24, 2021
Swisco, I took out another Window and the Channel Balance Top Guide had Wings. I'm assuming the Shoe Wings broke off. I installed the 29" 385 Series I ordered and they work beautiful.

I still need help Top Sash. I bought the wrong ones.

Thank You.
Profile picture of Emily
Emily from SWISCO responded:
March 24, 2021

Thanks for posting, Laura! It looks like our Top Sash Guide 18-166 would be what you're looking for. Check that out and let us know what you think!
A quick learner from Jacksonville, FL says:
March 25, 2021
Emily,
Would you happen to have the part # for the Window Face Guides. See photos. Thank You, L
Thumbnail of the uploaded file named 20210325_105159.jpg
Thumbnail of the uploaded file named 20210325_105408.jpg
Profile picture of Emily
Emily from SWISCO responded:
March 25, 2021

Check out our Face Guide 67-026, the size looks like it may be slightly off but it's our best match for what you're looking for. Please feel free to reach out if you have any further questions and have a great day, Laura!
5/8" Top Sash Guide, Kinco
5/8" Top Sash Guide, Kinco
18-166
$1.33
Face Guide
Face Guide
67-026
$0.97
How to Repair a Jammed Window
How to Repair a Jammed Window
VIDEO
WATCH >
How to Replace a Top Sash Guide [1080p]
How to Replace a Top Sash Guide [1080p]
VIDEO
WATCH >
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)
Current wait time is 3-4 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at (888) 991-1929 or at help@swisco.com.