Tom from SWISCO responded:
February 14, 2013
Hey, Luz, thanks for posting! The major difference between our Series 380 and Series 385 can be found in their bottom shoes, which are our 15-005 and 15-004, respectively. Take a look at these shoes and note their dimensions. Which one matches your own shoe?
As for the stamp, usually 24 4 corresponds to our 2440 option. I would just double check the weight of your sash to the rating shown for the 2440 to confirm that it'd work for you. |
Tom from SWISCO responded:
February 15, 2013
Of course, it was my pleasure! Looks like you'll want the Series 380 channel balance, in that case. Let me know if you have any other questions!
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