Kinco balance

A quick learner from Jacksonville fl, says:
Good Morning,
I believe I have found the right balance. I've chosen your S380-30, but the only difference is the top isn;t exactly the same, measurements are are but the length is a little longer of yours. do you know if this will still work? I have matched my top sash guide to your 18-166.
thanks
User submitted photos of a window balance.
Profile picture of Tom
Tom from SWISCO responded:
I wouldn't worry about the top. The 19-005 that comes with the Series 380 should work the same way. I'm more concerned about the bottom. The Series 380 comes with the 15-005; does this shoe have the same dimensions as yours? Yours looks a bit thicker to my eye, but I'm not sure.
A quick learner from Kinco balance says:
Yes, my bottom was the same measurement, thanks I will place my order
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