Kinco glasers and gasket

A quick learner from Charleston SC says:
Looking to replace 2 parts: glazers and a black rubber gasket
Also, may be you have a video how to replace a glass in this type of kinco window

Thank you
User submitted photos of window hardware.
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Paul from SWISCO responded:
Your insulated glass has gone bad. Depending on how old your windows are, they might still be under warranty. If not, call a local glass shop and have them replace your insulated glass units in the existing vinyl frames.
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