Kinco window Balances & Top Sash Guides

A home owner from Summerfield FL says:
Need help identifying parts to place order
Thumbnail of the uploaded file named 8B390A1A-0A0D-443B-80C3-56481DA9986B.jpeg
Thumbnail of the uploaded file named F7CF2E3D-B67C-4A1E-8CEB-21D151E47087.jpeg
Thumbnail of the uploaded file named 5B2446F5-6189-4450-89CE-4A543B837926.jpeg
Thumbnail of the uploaded file named 37CB60A3-2BC3-460F-AB14-9C889993A1CD.jpeg
Thumbnail of the uploaded file named 5917161B-2040-40BC-8B38-C3C2D8F57456.jpeg
Profile picture of Bob
Bob from SWISCO responded:

This appears to be either a Series 380 or Series 385 Channel Balance. The onyl difference between these two balances is the depth of the bottom nylon shoe, or the 'heel-to-toe' measurement, so compare both with your old hardware to see what matches best. 

In either case, you'll need to measure the metal channel length to determine the length needed; don't include the nylon fittings in that measurement. Finally, you'll have to choose a stamp option. Look for a stamp code on the metal channel that indicates the option needed. If there is none or you're confused, obtain the exact weight of the window sash. Then match that exact weight with one of the weight ranges listed alongside each stamp option under the balance's product description. 

For the Top Sash Guide, Kinco windows often use the 18-166 but sometimes the 18-188 as well. Compare both with your old guides to see what matches up.

How to Repair a Jammed Window
How to Repair a Jammed Window
VIDEO
WATCH >
How to Replace a Top Sash Guide [1080p]
How to Replace a Top Sash Guide [1080p]
VIDEO
WATCH >
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)
Current wait time is 3-4 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at (888) 991-1929 or at help@swisco.com.