Link assembly for Jeldwen Window

Contractor from MINT HILL
Apr 22, 2021 4:31 pm
WE ORDERED WHAT YOU HAD 38-205 BUT THE LONG METAL PART NEEDS TO BE 1 1/2 LONG, IS THERE ANOTHER ONE THAT LOOKS LIKE WHAT IS ATTACHED AT THAT LENGTH?
MCLOUD
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5 Replies
Bob
Bob from SWISCO
Apr 27, 2021 1:46 pm
SWISCO
EXPERT

Sorry to hear that the 38-205 didn't work for you. Do you know what brand or model hardware you're working with? Let us know and we'll do our best to find another option for you.

Contractor from MINT HILL
Apr 27, 2021 2:16 pm
it is a jeldwen window, this is the right part but too long looks just like the one we need but shorter. The one on the right is what we need, the one on the left is what we got.
mcloud2
1 user uploaded images
Casey
Casey from SWISCO
Apr 28, 2021 11:48 am
SWISCO
EXPERT

Let me do some digging, I believe I worked with Truth on this before only to find out they were obsolete, but let me get you a for sure on that.  I'll let you know as soon as I hear back from them.

Bob
Bob from SWISCO
May 4, 2021 8:54 am
SWISCO
EXPERT

We have good news! We were able to locate this part and are having it made up for you. Please allow 5 to 6 weeks for us to accomplish this. We'll let you know the moment it becomes available. Many thanks for your patience and for reaching out. 

Tom
Tom from SWISCO
Jun 8, 2021 11:40 am
SWISCO
EXPERT

Hello! Please see our new 38-201 link assembly. I believe this is just the part you were looking for.

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