LP double hung windows

A home owner from Ohio says:

November 14, 2016

Markings on my double hung window are : WS-5 LP 92-10 and 28HDB
My sash cord is broken. I need new sash cord and replacement instructions.
Thanks

Tom from SWISCO responded:

November 15, 2016

I'm afraid I'm not able to identify what you have based on this information. I'll need a picture of the balance itself out of the window; specifically, I'll need to see its top end, bottom end, and the clip or shoe at the end of the cord.

A handy person from aurora ohio says:

November 15, 2016

I removed the balancer and temporarily rethreaded. The window is a tilt window. The balancer measured 31" long. It appears to be S751. I assume since the number on the balancer reads 28HDB I should select option HD? But HD is out of stock. Will option R or TG work? The window is only 2ft wide by 5' high. WHat does the 30 mean, is that a problem if my number reads "28"? thx Dave

Tom from SWISCO responded:

November 16, 2016

Ah, I see. If your stamp is 28HD, I would recommend double checking the length of the metal channel. It should be 29" long, not 31". I would also not recommend going with the "TG" or "R" stamps if yours reads "HD." The stamps indicate a very specific spring strength range, and it's important that you choose only the stamp that best works with the weight of your sash.

31" Series 751 Channel Balance

S751-31

$12.05

How to install a ribbed tilt channel balance with knife lock shoe

VIDEO

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