Latch for MW (GARBAGE!) Casement Window

A home owner from Rural Hall, NC says:
We're in need of several of these latches for MW casement windows. The thin piece of plastic broke on all except one of them. First, plygem told me it was covered under warranty and had me take pictures and submit paperwork. Now they're saying they're not covered and referred me to your company.

I have the numbers from the stickers on the windows also, if you need them.

Can you tell me if you carry and them and if so, the cost?

Thank you.
Cindy
User submitted photos of window hardware.
Profile picture of Paul
Paul from SWISCO responded:
Thanks for posting, Cindy. Our 38-205 appears to be very similar. Do you think this could work?
Anatomy of a casement window
Anatomy of a casement window
VIDEO
WATCH >
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)
Current wait time is 3-4 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at (888) 991-1929 or at help@swisco.com.