Latch for double hung window

Question

I need to replace the top latches of several windows . If I open the windows with the broken latches, the window flops outward when opened. I'm not sure how to get the old broken ones out either. I've included 2 pics of the broken one and one of the way it's supposed to to look.

Casey · Accepted Answer

Hello,

We'd be happy to look into this for you, but we would need to see photos of the internal latch uninstalled to compare to our inventory. See our video below to help you through the process. Thank you!