Left window crank

Quick Learner from Harbor springs, michigan
Cranks open ok, closing window cranks arm out of socket
4 user uploaded images
4 Replies
Jasmine
Jasmine from SWISCO
SWISCO
Expert

Hey there,

The worm gear has become stripped from the base of the operator, so you'll need to replace the entire part. You'll need the 39-031 EntryGard Dual Arm Operators to replace it. I'm confident this should be what you need but be sure to take a look over the specifications and compare them to confirm.

The compatible hardware and accessories can be found in the related products, or tagged below this thread.

Dimensions for 39-031
Dimensions for 39-031

Quick Learner from Harbor springs, michigan
I am not sure how to take the old part off.  I am worried it's cut out through a strip of wood
Jasmine
Jasmine from SWISCO
SWISCO
Expert

Hello,

Please see the tutorial below for instructions on how to remove/install the hardware. You will likely need to remove the wood trim for the installation. There are a few others tagged below this thread as well.

If you are not comfortable completing the repair, our next best suggestion is to reach out to a professional for assistance.

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