Bob from SWISCO responded:
February 23, 2021
The 82-087 is the same as the 82-086, it just comes in more specialized finishes, such as brass or satin nickel. Otherwise though it works exactly the same as the 82-086. It definitely is unusual your new handle set failed so quickly. If you remove the handle set and try manually throwing the mortise lock with a slotted screwdriver. If the lock doesn't budge, then you do need a new mortise lock. Show me a picture of your old lock and I'll see what we have. |