Paul from SWISCO responded:
January 18, 2019
Is there a AAMA sticker on the window that identifies the window manufacturer? If so, could you please provide that to us? May we also see the part in the sash? |
Paul from SWISCO responded:
January 18, 2019
Thanks for the additional information. We do offer a glazing snap-in to hold the glass into the frame for Dove Euro window. Carefully compare yours to our 55-164 and see what you think. |
Paul from SWISCO responded:
January 22, 2019
Sorry for missing that! I was so focused on your pictures I didn't realize you had requested it. We would need a photo of the lift rail to identify, but to be honest I have a feeling we won't be able to help. The fact you call it a rail makes me think it runs across the entire length of the sash, which is not something we're able to provide. The only lifts we carry are parts like our 26-116 or 26-174. These may work for you, but it would require drilling new holes and you have to be careful that you don't hit the glass. See what you think. |
Paul from SWISCO responded:
January 22, 2019
It was my pleasure. Let me know if you ever need anything else and we would be happy to help! |