Living Window Issues




Hello there!
Thanks for reaching out to us. This looks like a non-tilt window. Can you confirm the diameter of the outer tube? We'd also like to see a photo of the inner spiral tip. Lastly, can you remove the bottom clip and show us a few photos? I'm afraid we aren't able to get a good look at it.

Thanks, Keith



My apologies! Thanks for confirming that for me. Since this is a tilt window and the outer tube diameter is 3/8", I recommend the Series 900.
For the pivot shoe and pivot bar, see the 15-045 and 26-041. I can't be certain without seeing your hardware removed but these parts are a place to start. Review the specifications and see how they compare with yours.

