Lock Replacement

We have I believe an SGD-c30 96x96 sliding glass door, however there was no manufacture sticker on it so hopefully that is your brand. The lock does not work anymore so is there a company here in Denver we could purchase from or from you?
Please advise.
Thanks
Bill



Hi Bill,
Thanks for reaching out! There is a chance that we can supply you with a replacement lock for your sliding glass door, however, I'll need a bit more information to confirm. Unfortunately, I am not able to identify it based on the door information provided.
To start, I'll need to see a photo of your existing lock.
Please let me know if you have any questions.

It states on the tag Mfr. Code is Viking Industries and the Series is 8500/9500/10,500 AAMA/NWWDA 101/I.S. 2-97.
Thank you and let me know the correct part number you have available for this.



Thanks for the photo. We do not have an exact match for the handle you have in your photo but our 82-030 should work well as a replacement. Take a look over the dimensions and compare them to your existing handle set to determine if this is the right fit for you.
The internal mortise lock is sold separately. If you are looking to replace that part, I'll need to see a photo of the internal lock as well.






We'd be happy to research the replacement options for your mortise lock as well but we would need to see a straight-on photo of the entire assembly in the center of the door to compare to our inventory. Thank you.

As per your request, please find pics of the door lock I need to replace. If you measure from the middle of the two screw holes, I get 3-11/16th"
What typically breaks inside them, the spring?
Let me know what part number I need and will order a.s.a.p.
Thank you.



Thanks for the photos. Your mortise lock reminds me of our 82-218. Take look over the dimensions and compare them to your existing lock to determine if this is the right fit.



Would you happen to know what size the two screws are that are used to attach the lock (82-218) to the door frame? I seem to have lost those.
Thanks.



The size used for these is typically a #6-32 x 3/8" screw. I hope this helps!
Please let me know if you have any other questions.