Lock cracked. Handle comes off

Quick Learner
Need parts. Handle will not stay on
Lock on right side cracked
2 user uploaded images
8 Replies
Tom
Tom from SWISCO
SWISCO
Expert

Your lock looks like a match for our 38-090. As for the handle, I'm not sure why it's coming off. Is it just the handle, or is it bringing the gear bore with it?

If the handle is taking the gear bore with it then you need a new operator. i would need you to remove the original so that I can see a clear picture of the whole mechanism without obstruction.

Quick Learner from Nj
I will order 38090. Can you tell me part number for operator and handle so I may order. Thank you
Tom
Tom from SWISCO
SWISCO
Expert

I'm unfortunately not sure what the operator may be. I can't see enough of the original to make a recommendation. Would it be possible to see a clear photo of the whole mechanism out of the window? That should tell me exactly what you have.

As for the handle, can you tell me the exact diameter of its hole?

Quick Learner from Nj
Is there a model number on this window? It would be easier for me
Tom
Tom from SWISCO
SWISCO
Expert

There is no stamp, sticker, number, or code that will tell you what that operator is, unfortunately. The only way we can find you a match is to go by its design, which will require seeing it out of the window. I am sorry for the inconvenience. 

Quick Learner from Nj

Pics enclosed. No on operator is 21550

2 user uploaded images
Tom
Tom from SWISCO
SWISCO
Expert

Thank you! That's exactly what I needed. Based on this photo, I feel very confident that you want our 39-388 operator. However, you may want to go over our dimensions first just to be sure. If they differ in any way, let me know.

We also sell the 39-388 for the opposite side.

Dimensions for 39-388
Dimensions for 39-388
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