Lock cylinder

A quick learner from Middlesboro ky says:
The key keeps turning and its not working the lock cylinder.
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Emily from SWISCO responded:

Hi there!

Take a look at our 82-318 and 82-319. Look over our dimensions and compare them to your current hardware to see how they match up. 

A quick learner from Middlesboro ky says:
Thank you for your response. I believe both products will fit. My next question is does Anderson have a lifetime warranty?
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Emily from SWISCO responded:

I'm afraid we're not familiar with Andersen's lifetime warranty, unfortunately. I apologize for the inconvenience! 

A quick learner from Middlesboro ky says:
I also need this part. Here are the measurements.

Thanks again.
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Emily from SWISCO responded:

Have you seen our 82-037? Look over our dimensions and compare them to your current mortise lock to see if this matches up for what you need.


82-037 : Andersen Reachout Deadlock Assembly, 2-Panel
Andersen Reachout Deadlock Assembly, 2-Panel
82-037
$65.64
VIEW >
82-318 : Andersen LH Gliding Door Key Lock, Bright Brass
Andersen LH Gliding Door Key Lock, Bright Brass
82-318
$160.65
VIEW >
82-319 : Andersen RH Gliding Door Key Lock, Bright Brass
Andersen RH Gliding Door Key Lock, Bright Brass
82-319
$160.65
VIEW >
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