Lock mechanism not working and getting jammed

Home Owner from Virginia beach
Lock mechanish not working properly
Once lock position then it can not unlock
It's GU model
1 user uploaded image
2 Replies
Emily
Emily from SWISCO
SWISCO
Expert

Hello! It sounds like a problem with the mortise lock. However, we don't sell replacement hardware for this kind of door, unfortunately. I am very sorry that we won't be able to assist with this repair but please let us know if you have any other hardware questions.

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