Lock mechanish not working properly
Once lock position then it can not unlock
It's GU model
Lock mechanism not working and getting jammed
Home Owner from Virginia beach
Oct 23, 2023 5:50 pm
1 user uploaded image
2 Replies
Emily from SWISCO
Oct 25, 2023 10:36 am
Hello! It sounds like a problem with the mortise lock. However, we don't sell replacement hardware for this kind of door, unfortunately. I am very sorry that we won't be able to assist with this repair but please let us know if you have any other hardware questions.