Andersen locking device, sliding door part #1971250

Home Owner from jacksonville, nc

Mar 30, 2015 8:34 pm

Product# 510; Part# 1971250; Product ID# 121-080429-60619

After approximately 6 years the locking device sticks and it is hard to lock. I have to keep trying for 5-10 minutes before it will lock. Can you provide a replacement Part#.

4 Replies

Paul from SWISCO

Apr 1, 2015 9:20 am

I'm afraid I cannot identify those numbers. If possible, please send us some pictures and dimensions of the hardware in question. That will help us identify what you need.

Home Owner from Jacksonville, NC

Apr 3, 2015 1:51 pm

The product #, part # and product # came off the top of the door. I looking for a replacement locking device as this one is going bad and needs to be replaced. Appreciate you help. Bill

User submitted photos of patio door hardware.

Tom from SWISCO

Apr 3, 2015 2:14 pm

Thank you. The lock in your picture looks a lot like our 82-043 Andersen patio door lock. Check it out and see if you agree. You also probably need to replace the internal mortise, our most popular Andersen one is our 82-037. Match your existing internal mortise with the 82-037 product picture to be sure it will fit.