Locking mechanism broke internally - no way to unlock/open windows

Question

I have Crestline vinlycrest casement windows purchased from Menards that I put in new in 2003. I now have 3 that are broken in the same area. The latch to unlock the windows "snapped" internally and now the latch swings freely without doing anything to unlock the window. I don't want to trash the window guessing how to fix it (still cold here for a few months!), but want them fixed before summer temps come. Thanks.

Tom · Accepted Answer

Thanks for contacting us! This is always a very tricky project. I'm afraid the only way to get the lock off your window is to cut it off, which is no easy task. I highly recommend contacting a local professional to come out and do it for you.