In the photos, the brass locking mechanism from the inside does not lock. We are looking for a replacement for this part. Can you help us please? Thank you Jackie
Locking mechanism does NOT lock

Quick Learner from Winfield Alabama
May 4, 2021 11:30 am
5 user uploaded images
2 Replies

Dave Sr. from SWISCO
May 6, 2021 2:03 pm


I am afraid that we do not carry the multi-point lock you have in your entry door. We do carry the 40-123 key cylinder, but I am not sure if that is the problem, or if it will operate with your door. Might be best to contact a locksmith to see what they think the reason is that your lock is not working. Take a look at the 40-123 key cylinder and related video on the web site.
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