Locking mechanism inquiry
Quick Learner
Oct 11, 2023 9:41 am
I'm seeking a new locking mechanism.I have purchased part 82-400 but it isn't fitting correctly to my door. please review the example of my existing locking mechanism that I need a replacement for.
3 user uploaded images
2 Replies
Casey from SWISCO
Oct 11, 2023 3:41 pm
Hello,
Unfortunately, we are not able to provide a suitable replacement for this style of mortise lock. I would recommend reaching out to the door manufacturer directly if you haven't already. You can also find our return policy here if you'd like to send back the 82-400. I'm sorry that we won't be able to assist with this repair but please let us know if you have any other hardware questions. Thanks for posting.