Locking mechanism inquiry

Quick Learner
I'm seeking a new locking mechanism.I have purchased part 82-400 but it isn't fitting correctly to my door. please review the example of my existing locking mechanism that I need a replacement for.
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2 Replies
Casey
Casey from SWISCO
SWISCO
Expert

Hello,

Unfortunately, we are not able to provide a suitable replacement for this style of mortise lock. I would recommend reaching out to the door manufacturer directly if you haven't already. You can also find our return policy here if you'd like to send back the 82-400. I'm sorry that we won't be able to assist with this repair but please let us know if you have any other hardware questions. Thanks for posting. 

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