Looking for Pella replacement parts

Question

I recently ordered your 39-403 and 39-404, because the front looks like an exact match for what I need, but the back of those items is a little different than the parts in the attached photos. Not sure whether mine are older or newer. Please let me know if you have what I'm looking for.

Emily · Accepted Answer

Hello there!

Thank you for reaching out to us. The 39-403 and 39-404 are our best options, unfortunately. I'm afraid we don't sell another version of these parts. Your best bet may be to contact Pella directly. I am very sorry that we won't be able to assist with this repair but please let us know if you have any other hardware questions.