Looking for Replacement Part

A home owner from Riverdale, GA says:

Hello,

I am looking to replace balancing hardware on my windows as it is broken. I have few different size windows. I was only able to attach pictures for 28in length one and other one is 24inch length. Both are 1/2in channel width and end hardware is identical. Windows locking mechanism has Alenco on it and they are non-tilting. Your help in identifying proper replacement part would be greatly appreciated. 

24in has 23C B.S.I. and 28in has 27C B.S.I.

Thank YouJigesh 

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Profile picture of Casey
Casey from SWISCO responded:

Hello,

It looks like you have either our S351, with a 15-002 bottom attachment, or S390, with a 15-001 bottom attachment. Take a look at the image below to determine which balance you'll need. You'll also need 2330 and 2730 spring strength options for your replacement balances.

Choose the spring strength option based on the stamp on your balance.



Comparison of the S351 and S390 balance shoes.
Comparison of the S351 and S390 balance shoes.
How to Replace a Non-Tilt Channel Balance
How to Replace a Non-Tilt Channel Balance
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How to Repair a Jammed Window
How to Repair a Jammed Window
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How to Identify Replacement Channel Balances
How to Identify Replacement Channel Balances
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How to replace a non-tilt channel balance
How to replace a non-tilt channel balance
GUIDE
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Choosing a Non-tilt Channel Balance: What Will We Need?
Choosing a Non-tilt Channel Balance: What Will We Need?
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