Looking for Top Sash Guide

A home owner says:

18-009 : 5/8" Top Sash Guide. I did purchase these 2 but they are way smaller than the ones I need

I don't want refund. I just want the one that will work so please help me get the right item please.It's 1 inch by 1 inch and 1 1/2 long in length

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Paul from SWISCO responded:

Many thanks for your correspondence. I am sorry that the 18-009 didn't work for you. Retake your dimensions, then give a look at the 18-177. See if this is closer to what you need.

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