Looking for Window Parts - Top Sash Channel Balance Guides

A home owner from Ladera Ranch, California says:
June 1, 2019

Hi,

I am looking for top sash channel balance guides.

I found one that looks like the part I was looking for on your website which is Product Code: 18-188. But the measurements was not correct.

I have attached two pictures of the part I am looking for and I have attached measurements.

Please help me locate the correct item.

Thank you,

Kevin 

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Bob from SWISCO responded:
June 4, 2019

Hi Kevin. I made a list of a few guides for you to consider on this page. There's no guarantee any will work, but they're the best I could find. I'm kind of leaning toward the 18-009, but take a look and let me know what you think.
A home owner from Ladera Ranch, California says:
June 6, 2019
Hi thank you for your advice. I think I will try 18-009.
A quick learner from Hernando Beach Florida says:
July 18, 2019
Please confirm that I have correctly identified the balance as Series 390 with option 2950 for a 19 pound Non-tilt window.
I also need your help to identify the Top Sash Guide which I also need. I have noted the dimensions on the attached sketch.
Please note that the metal balance channel only measures 0.6" which I assume is considered to be 5/8".
Please let me know if you need additional information.
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Thumbnail of the uploaded file named Top Sash Guide 1.jpg
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Thumbnail of the uploaded file named Balance Top Adaptor-1.jpg
A quick learner from Hernando Beach FL says:
July 19, 2019

Addendum to inquiry D140918 to help ID the top sash guide.

an you identify and the Top Sash Guide on the attached sketch. I previously purchased two guides on order number 1246420. Neither one was the correct replacement but I was able to modify by grinding them down. I prefer the exact replacements if you can identify the part number from my sketch and provide replacement parts. Please note that I traced 2 views of the part and labeled them as "traced". The measurements were made using a analog dial caliber and I converted the values to the nearest 1/16". Please advise if you need additional information. Jack Bowerfind

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Bob from SWISCO responded:
August 12, 2019

Hi Jack, let's see if we can run through these. First, your balance certainly looks like either an S351-30 or S390-30. if the depth of the nylon shoe is greater than 1", then Series 390 is the correct choice. You'll need a stamp option of 2950. 

For your Top Sash Guide, start by looking over our 18-166. Go over the dimensions and see how it compares.
5/8" Top Sash Guide
5/8" Top Sash Guide
18-009
$0.99
5/8" Top Sash Guide, Seasonall
5/8" Top Sash Guide, Seasonall
18-127
$1.92
5/8" Top Sash Guide
5/8" Top Sash Guide
18-064
$1.12
5/8" Top Sash Guide, Kinco
5/8" Top Sash Guide, Kinco
18-166
$1.33
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