Looking for a channel balancer with 15-029 shoe

A home owner from Florida says:

January 18, 2020

I have ordered several S380 - 30" channel balance, some 2940's and some 2950's. All have worked well. I have one set of windows left to repair which seem to look like S380 but they appear to have 15-029 shoes versus 15-005 and they are stamped 2906. They also seem to have different mechanisms and springs than the others. The shoe is 7/8" versus 1". Any help you can provide is appreciated.

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Bob from SWISCO responded:

January 21, 2020

Thanks for posting. Yes, this does look like our 15-029 7/8" shoe. We can custom make these balances for you, but that stamp option is certainly a little unusual. Can you give us the exact weight of your window sash? We can use that precise weight to determine the stamp option you need. Thanks.

A home owner from Florida says:

January 22, 2020

Good morning, I have weighed the sash and it is 37.5 lbs. Based on your chart that looks like a 2965.

How do I go about requesting the balances with the modified shoes? I need 6 of the 30" 2965 with 15-029 shoe. I also need 2 more of the standard 2940 30" channel balances as well.

Thanks

James

Bob from SWISCO responded:

January 22, 2020

Thanks for getting back to me with that sash weight, James. Yes, our stamp option of 2965 looks to be the correct choice. I am sending you an email with a custom link to order (6) 30" balances, stamped 2965, and with our 19-005 Top and 15-029 Bottom attached. Let me know if you have any other questions. For the standard Series, it sounds like you need either our S380-30 or S385-30. You can order these through the balance shop pages on our website. Let me know if you have any other questions.

A home owner from Florida says:

January 22, 2020

Thanks Bob, I added the other 2 items I required and processed the order. Appreciate your help, thanks for making it easy!

James

Bob from SWISCO responded:

January 23, 2020

Awesome James! Thanks for the kind words, we appreciate your business. Let me know if you need anything else, and thanks again.

Channel Balance Top, Winged

19-005

$0.74

Winged Channel Balance Shoe, 7/8" Depth

15-029

$0.82

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