balance which is 25 inch long 0.5 inch width
Hi there!
Thank you for reaching out to us. We're happy to look into this. Can you show us a close-up shot of the bottom shoe? Is the 25" measurement only for the metal channel, not including the fittings? Additionally, we'd like to see the stamp printed on the metal channel.
and I've uploaded more pictures
Thank you for getting back to us! It looks like your bottom fitting is damaged, so I’m unsure whether it was originally wingless or had wings. We recommend checking an undamaged balance to be safe.
If the bottom fitting is indeed wingless, you may have the S351-25 or S390-25. The important difference is the depth of the bottom fitting, so you'll have to measure as shown below to determine the best match. You can also select the 2430 stamp option for your replacement balances.
Please let us know if you have any questions.
Sure, you're welcome to purchase both options if you're having a hard time determining the shoe depth of your original balance. Our return policy can be found here. You can order these balances directly on our website or by giving our customer service team a call at (888) 991-1929.