Bob from SWISCO responded:
August 14, 2019
Thanks for writing in. This is an old Simonton Pivot Shoe that isn't made anymore. Our 15-192 is the only known substitute; however, the metal cam differs from your old shoe. You will need to re-use the old metal cam within the new pivot shoe body. |
Bob from SWISCO responded:
August 14, 2019
We see this problem on occasion with Simonton windows. To correct the problem, we suggest switching out the metal cam in the 15-192 pivot shoe with the cam from your old shoe. |