I'm trying to replace the window balances/springs for a homeowner living in Naperville, IL. There is no manufacturer name I can see on the stickers shown (attached). He is not the original homeowner and the windows were in the house when he moved in. He handed me the EDI/ThermoTech brochure that was left behind, but in trying to contact Thermo Tech, they said this doesn't look like one of their windows. The broken spring is visible in one attached photo and the white sticker looks like the window dimensions are 35 3/4 x 37 1/4. Can you tell me who the manufacturer is and if you can supply a set of balance springs. I also need a pair of tilt latches for the lower sash. Thanks- Mark
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Emily from SWISCO responded:
December 23, 2021
Hi, Mark. This looks like it may be a match for our 15-175 pivot shoe, which uses the Series 152 coil springs, but you'll need to remove yours to confirm that the dimensions match up. I looked up the manufacturers code located on the metallic sticker and found that it was a match to Alside Products (acquired by Associated Materials), who are out of business. I hope this helps! As for the tilt latches, can you show us some pictures of that? Thank you! |
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Emily from SWISCO responded:
April 20, 2022
Thanks for getting back to me, Mark! The stamped number on the coil spring represents the weight but you can always weigh your sash and divide the weight by the number of coils on both sides of the window to confirm the correct option. We don't have a tilt latch with 2-9/16" hole center spacing but the design of yours is similar to our 26-439 with 2-7/16" hole center spacing. Double check your dimensions and compare them to ours to see if this matches up. |
