Looking for replacement balance caps for older windows

Handy Person from Baltimore MD
No indication of brand of window, nothing on the part itself. It is a small plastic part the holds the balance in place.
4 user uploaded images
9 Replies
Casey
Casey from SWISCO
SWISCO
Expert

Hello,

Your top sash guide resembles the 18-032 at first glance. The dimensions would be the determining factor. Take a look and compare the measurements below to confirm if it's a match. Thanks for posting! 

Front view of 18-032
Front view of 18-032

Side view of 18-032
Side view of 18-032

Handy Person from Baltimore MD
wow - yes I think it's the one!! I will give it a try. Thanks!!
Casey
Casey from SWISCO
SWISCO
Expert

Great! Just let us know if you need anything else. 

Handy Person from Baltimore MD
some of the windows are missing their balances as well. They are GONE. Can we figure out the balances?
Casey
Casey from SWISCO
SWISCO
Expert

Unfortunately, we can't be sure of the balances your windows need without seeing the originals. If you have an identical window in the house that still has the original balances, please send over some photos of the assembly uninstalled. You'll also need to measure the height of the visible glass and weigh the sash of your windows with missing balances to determine the specifications needed for the balances once we determine the series that you need.

Handy Person from Baltimore MD
okay thanks - I will get on it!!
Handy Person from Baltimore MD
I think I found one. The metal part of it measures 24 inches and I think the stamp is 2310. Does that make any sense to you?
1 user uploaded image
Casey
Casey from SWISCO
SWISCO
Expert

It looks like you have either our S351, with a 15-002 bottom attachment, or S390, with a 15-001 bottom attachment. Take a look at the image below to determine which balance you'll need. 

If this window is the same brand and size as the windows with missing balances, you'll need 2310 spring strength options for your replacement balances. If you decide to give them a try and run into any issues, our return policy can be found here. Thank you!

Comparison of the S351 and S390 balance shoes.
Comparison of the S351 and S390 balance shoes.

Reply to Thread
Current Photos:
Related Products
Related Videos
Related Guides