Looking for replacement parts for 60-C-11500-11

Thanks for writing in! I am confident that we can supply you with the replacement awning operator you need for your customer, however, I'll need a bit more information to confirm the right replacement. Unfortunately, the product information you've provided brings up more than one possible replacement.

To start, I'll need to need the placement of all of the installation holes. I'll also need to see a photo of the inner workings of the operator, especially the link arm. With that said, the operator will need to be removed from the window. It'll also be best to have it removed to confirm the dimensions of the operator.

Please let me know if you have any questions in the meantime.