Looking for replacement window balancer

Home Owner
29 9 AX CMC 9
5 user uploaded images
4 Replies
Emily
Emily from SWISCO
SWISCO
Expert

Hi there!

We're happy to look into this. Can you show us a photo of the inside of the metal channel where the innerspring connects to the pulley mechanism? That'd be located in the middle of the channel. Can you also weigh the window sash on a scale and tell us the precise weight? Your 29-9 stamp doesn't match our stamp options so the sash weight will help us determine the proper stamp.

Home Owner
I am working on weighing the sash
1 user uploaded image
Emily
Emily from SWISCO
SWISCO
Expert

Thank you kindly! Our S351-30 and S390-30 balances look like potential matches. The best fit will depend on the depth of the bottom shoe so you'll have to measure as shown below.

Let us know once you have the sash weight! 

Comparison of the S351 and S390 balance shoes.
Comparison of the S351 and S390 balance shoes.

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