Hello there, I'm trying to find a replacement for the window crank operator assembly shown in the images. The only visible markings in the photos are "EntryGard Truth" and "38A" (the last 3 characters of what might be a serial number). The part shown in the photos were purchased back in 2001.
Is this enough information to identify a replacement part?
Looking for replacement window crank operator assembly
Home Owner from Pasadena, CA
Oct 27, 2026 4:48 pm
2 user uploaded images
2 Replies
Jasmine from SWISCO
Oct 30, 2026 9:51 am
Hello,
Thanks for reaching out to us! Your window operator reminds me of the 39-031 EntryGard Dual Arm Operator. Take a look over the specifications and compare them to confirm that this is the correct match.
The compatible hardware and accessories can be found tagged below; along with the opposite handed version of the operator.
Dimensions for 39-031
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