Looking for right channel balance

Quick Learner from California
Hi, I'm looking for 2 channel balances. The thickness seems to be 1/2 in., the length of just the metal rod without the plastic ends is 30 in. Pictures attached show more detail. Please help me to identify the part I need. Let me know if you need more info.

Thank you,

Ramsi
4 Replies
Jasmine
Jasmine from SWISCO
SWISCO
Expert

Thanks for reaching out! I am sure that we can provide you with replacement channel balances for your window, however, I'll need to see a photo of your balances removed from the window. I am specifically looking to see a photo of the top and bottom attachments or any that could possibly be left behind in the window. I'll also need to know the stamp from the metal channel or the exact weight of the window. Let me know if you have any questions.

Quick Learner from California
5 user uploaded images
Jasmine
Jasmine from SWISCO
SWISCO
Expert

Thanks for posting! Your balances appear to be either the S380-30 or the S385-30 with a 2930 stamp. To determine the series you'll need, confirm the measurement for the depth of your bottom shoe. It should either be 1" or 1-3/32", as shown below.

Comparison of the S378, S380 and S385 balance shoes.
Comparison of the S378, S380 and S385 balance shoes.

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