Looking for roller assembly for jeld-wen metal frame window, has two nylon (?) wheels with diameter 1/2"

Handy Person from San Carlos, CA

Oct 22, 2025 12:37 am

per subject line. Came from Jeld-wen windows probably from 1990's (the windows were there when we bought the house). What I'm looking for is similar to your part "87-188", but is larger (my wheels are 1/2" diameter, and center to center space between mounting holes is ~1.85", a hair under 1-7/8"). Any help appreciated, thank you!

3 user uploaded images

11 Replies

Lauren from SWISCO

Oct 27, 2025 12:53 pm

Hello, thank you for posting,

We do not carry an exact match, but are researching further to see if we can locate the correct replacement for you. We will be in contact as soon as more information is available. Thank you for your patience!

Lauren from SWISCO

Oct 31, 2025 11:53 am

Hello,

We are still waiting to hear back regarding availability of your original roller assembly. We appreciate your continued patience!

Handy Person from San Carlos, CA

Oct 31, 2025 12:04 pm

Thank you

Lauren from SWISCO

Dec 9, 2025 3:16 pm

Hello,

We were not able to find your exact roller assembly, but have located a style we think may be able to be used as an alternative. We are currently bringing it into our stock. I will be back in contact when it is available to review on the website. Thank you!

Handy Person from San Carlos, CA

Dec 9, 2025 6:03 pm

Thank you!

Lauren from SWISCO

Dec 18, 2025 1:48 pm

Thank you for your patience!

Please review the new 87-248 in our selection. Compare the specifications below to see if you think this style could fit and function in your window. Let us know what you think!

Dimensions for 87-248

Handy Person from San Carlos, CA

Dec 21, 2025 10:12 pm

I will buy a couple and try them out. They don't seem to have the 'hanging wing' on the side but that may not be absolutely necessary

Lauren from SWISCO

Dec 22, 2025 7:47 am

I apologize that we could not locate an exact match. Please let us know how they work out for your window. See our return policy here and let us know if you have any additional questions.

Handy Person from San Carlos, CA

Jan 14, 2026 9:42 pm

Bingo! Although not perfect fit in terms of distance between screw holes, I could easily 'mill' the holes with sideways pressure from a rotating drill bit to solve that. I have the two test units on a window now and it seems to be fine. Will buy a few more for long term insurance

Lauren from SWISCO

Jan 15, 2026 9:29 am

Great! We look forward to hearing how you make out installing the new rollers.