Looking for the correct pivot shoe.

A landlord from Eastpointe, Mi says:

Hi,

My 20 year old tilt windows take a 26-297 pivot bar, which has a channel that is 1/4" wide and 3/16" tall. I can't seem to locate the 9/16" pivot shoe with that size opening. The ones I ordered were 15-173. The opening in them is too big.

Thank you,

Jim 

Profile picture of Manuela
Manuela from SWISCO responded:

Hi there, Jim. Would you be able to upload a couple of photos of the pivot shoe in question? We want to make sure we offer a replacement based on your measurements.

A quick learner from Michigan says:
Here are the pics of my existing pivot shoe. The overall size of the pivot shoe matches the dimensions of pivot shoe 15-173. What doesn't match is the size of the opening for the pivot bar.

Thank you.
Thumbnail of the uploaded file named 20180522_182544.jpg
Thumbnail of the uploaded file named 20180522_182633.jpg
Thumbnail of the uploaded file named 20180522_182643.jpg
Profile picture of Tom
Tom from SWISCO responded:

You didn't mention what the size of the opening for the pivot bar is, but just at a glance I'm reminded of our 15-211. Could this be what you're looking for? Go over our dimensions and see what you think.

Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)
Current wait time is 4-7 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at 856-317-6263 or at help@swisco.com.