Looking for the yellow plastic piece attached to the cord.

A quick learner from 08096 says:
Please help, these windows are 18 years old and in the picture the yellow piece keeps getting stuck. The other side of the window is fine. Do you carry this piece?

Thank You
Frank G
balance shoe
Profile picture of Tom
Tom from SWISCO responded:
I'm afraid this shoe is no longer available by itself. We can only provide the complete balance. With that in mind, I believe you have either our Series 860 or Series 775 depending on the style of the balance itself.
How to install a S775 balance
How to install a S775 balance
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