Looking for window interior trim that hold glass in place

Quick Learner from Tennessee

Nov 6, 2024 11:50 am

A glass pane was replaced and the only installed one piece on the inside. Looking to get the 3 other pieces. I was told the window were "moss" but there is nothing on the actual window

6 Replies

Emily from SWISCO

Nov 8, 2024 9:00 am

Hi there!

Thanks for reaching out to us. It sounds like you need new glazing. Can you remove an undamaged sample and show us a clear photo of the end profile? That will help us confirm whether we have a comparable match.

Quick Learner from Tennessee

Nov 8, 2024 12:39 pm

It's a small strip of plastic about 1/2 that is missing on upper and right side of window. The left side has a strip

2 user uploaded images

Emily from SWISCO

Nov 8, 2024 1:46 pm

I'm afraid I can't determine what you may have from these photos. If you can remove an undamaged sample and show us a photo of the end profile, that will allow us to determine whether we have a comparable match.

Quick Learner from Tennessee

Nov 8, 2024 2:42 pm

Could not get piece out but took a picture of the end. Does that help?

3 user uploaded images

Emily from SWISCO

Nov 11, 2024 9:58 am

Unfortunately we cannot get a clear enough view of the end profile while installed. I apologize for the inconvenience. To move forward, we would need to see an undamaged piece removed. From there we can compare to our selection to determine if we can supply a suitable match.