Looking to fix this window

Handy Person from Minnesota
Looking to fix this window and need parts (channel balance and shoe)
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Quick Learner from Minnesota
I am looking for replacement part for for 26 XHD BSI.  I would need 2. This a Marvin window 88. 
3 user uploaded images
Emily
Emily from SWISCO
SWISCO
Expert

Hi there!

Thank you for reaching out to us. We're happy to look into this but we'd like you to remove an undamaged balance from the window and show us a clear photo of the shoe attached to the pulley cord. Can you also confirm the length of the metal channel? 

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