Looking to replace Pivot piece

Quick Learner from Charleston, SC

Dec 30, 2018 11:03 am

The piece at the base of the window that inserts into the pivot shoe broke off on both sides. The pivot shoes seem to be fine. Can those two "u" shape posts be replaced?

4 Replies

Bob from SWISCO

Dec 31, 2018 10:21 am

Thanks for contacting SWISCO. I'm afraid I need a little more information to identify what you need. Could you provide pictures of the piece you need replaced, preferably one that is undamaged? And can you provide any dimensions? This will help us narrow down what you need. Thanks.

Quick Learner from Charleston, SC

Dec 31, 2018 12:46 pm

Please see attached photos.The pieces that I need are the pieces at the base of the window on both sides that insert into the pivot shoes. In IMG_4715 the window is pivoted out, in IMG_4716 the window is not pivoted. The piece I require is what affixes the base of the window to the pivot shoes and facilitates pivoting. I don't believe dimensions vary regardless of the size of the window.

2 user uploaded images

Bob from SWISCO

Dec 31, 2018 2:28 pm

Ah yes, you are looking to replace your pivot bars. These connect the pivot shoe to the window sash. As you can see from our pivot bar shop page, the dimensions and shapes of pivot bars vary quite a bit, which is why it's useful to see it removed from the window to identify. If you could provide a photo of the pivot bar removed from the window, along with the distance between the installation hole and tip that was inserted into the pivot shoe, this would be most helpful in identifying what you need. Thanks.