MI Homes window repair

Hey, thanks for posting. Unfortunately, I cannot identify what you have based on this picture alone. I have a couple more questions.

First, what does the top attachment look like? Is it closer to the 19-005 or 19-002? I think you might have the 19-005, but double check for me just in case.

If it's the 19-005, then we're getting closer. It'd be down to two possible channel balance Series: either our Series 380 or our Series 385 balances.

Now, as you can see, there is only one difference between these two Series, and that is their bottom shoe. The Series 380 uses the 15-005 while the Series 385 uses the 15-004. I can't quite tell what you have based on your pictures, though. Please carefully compare their dimensions to your own hardware and see which is a better match.

Finally, the stamp of 29 9 doesn't correspond to any of our strength options. If you would weigh your sash and tell me what you come up with, I could recommend something for you.

Thanks for getting back to us, Dick. The balance stamp indicates how strong the springs are and what kind of sash weight two balances working together can support. However, I don't know what 29 9 indicates. We have to know the weight of your sash in order to find an option that will work best for you. Check out the video below to see how you can remove your window sash.

Were you ever able to figure out what the top attachment is? Is it our 19-005 or 19-002?

There is no adjustment tool for this type of balance.

Hey, Dick. I think you might be confused. Balances have two attachments: the top attachment, and the bottom attachment. I already saw that you indicated the 15-005 as the bottom attachment, but I still don't know what your top attachment is. Look carefully at the 19-002 and 19-005 and see which is closer to your own.

The sash is the part of the window that slides up and down, not the part you're replacing. The part you're replacing is a balance. You may hear it referred to as a "sash balance," but that just means that it's the balance for your sash. I need the weight of the sash to determine what strength option you need.

It's not frustrating at all! Just doing my job.

You can see what the 19-002 and 19-005 look like by either clicking on their respective links here in the text, or by clicking on the links on the right side of this page.

Thanks. Since we do not have a standard Series with a 19-002 top and 15-005 bottom, your balance will have to be custom made. I'll go ahead and email you a purchase link and price quote for your review. Please let us know if you have any questions!