A home owner from Arnold, CA says:
The cord inside one of our channels broke. I would like to purchase replacement channel assemblies. The enclosed image hopefully supplies sufficient info to enable identification. I will supply additional photos and/or measurements if needed.

Thank you
User submitted a drawing of a window balance.
Profile picture of Tom
Tom from SWISCO responded:
Thanks for the great diagram! This is a huge help. Check out our S385-27 channel balance and see if this looks good to you. Based on your stamp, I would also recommend the 2640 option, but you might want to weigh your sash just to make sure that's correct.
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