Please find attached a photo which will hopefully help describe what I'm looking for. This photo is not of the broken operator, but it is a similar casement window (left-operating). The cover to the operator has "MW", which I am told is a PlyGem company. That section of the splined knob that inserts into the handle has snapped off. Can I get this rod, or do I need to get the entire operator assembly?
Thanks.
Rick
2 Replies
Paul from SWISCO
Mar 24, 2014 1:49 pm
If the spline has come out, then it means that the gearing on the operator has stripped out and the whole thing will have to be replaced. This looks a lot like our 39-031 and 39-032, but you should carefully compare the dimensions we show to your own hardware to ensure that they match.
If you also need new handles and covers, see our 39-114L and 39-107, respectively.
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