Maax shower door hinge is stripped

A quick learner from Vinton, IA 52349 says:
January 2, 2021

I purchased an open box Maax shower from Menards and had it installed. Unfortunately, the plumber was unable to install the second screw on the top hinge of the shower door as he said the unit (hinge) was "stripped". Before I order this part I want to make sure it is the right one. The item number is A1.

The serial number is: Neo-Angle shower: 1300004081681.

Thumbnail of the uploaded file named IMG_2960.jpg
Thumbnail of the uploaded file named IMG_2961.jpg
Thumbnail of the uploaded file named IMG_2962.jpg
Profile picture of Dave Sr.
Dave Sr. from SWISCO responded:
January 5, 2021

Hello,

Our 10-081 hinge kit does look similar to the one on your shower door. I would suggest replacing them in sets. With that being said, did you try to re-tap the threads in the hinge and replace the screw? You could take it to a hardware store in your area to see if they can help tap it and supply you with a new screw.
Shower Door Pivot Hinge Kit
Shower Door Pivot Hinge Kit
10-081
$39.40
Pivot Block, Top Rail Hooks, and Handle Kit
Pivot Block, Top Rail Hooks, and Handle Kit
10-081B
$32.70
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)
Current wait time is 3-4 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at (888) 991-1929 or at help@swisco.com.